FAQ'S

How long will it take for my order to arrive?
We are a regional based company and we use Sendle as our delivery company, so deliveries can take 2-3 days extra. As a guide check our Shipping Policy page for more details.

Christmas Delivery cut offs:
Short haul national deliveries: 12th December
Major city areas: 14th December
Unfortunately we've missed the cut off for deliveries to WA and Far North QLD (3/12/20). 

Please note we have no control over our distribution partners and take no responsibility for any delayed deliveries. Order early to avoid disappointment.

Are your products available for schools, daycare centres, clubs?
Yeeeesss! Absolutely - we love supporting any associations or organisations that support little peeps and families. Send us a request with some details and we'll tee up a time to chat.

Can I use your products to fundraise?
You betcha! Contact us with your thoughts, details of the club/assoc/org and your contact details and we'll have a chat to work out the best way to help.

Do you have an affiliate program?
Coming real soon! Get social with us and you'll be one of the first to know about it when it launches.

How do I request a refund?
Easy - check out the det's on our Refund Policy page here.

Got another question...
Send us a note here and we'll get back to you pronto!